Why Choose McCullough?
Our Customers Come First. We appreciate
our customers, and treat them as we wish to be treated. Our
business success and our livelihood depends on referrals and
repeat business from satisfied customers. Our goal is to first
win our customers' business, and then earn their long-term
loyalty through great service.
We Shoot Straight. We are up front
and honest. You won't get price quotes that change from one
conversation to the next, or vague answers. We tell you like
it is, quote you a fair price and earn your trust.
We Think Outside the Box. Many
heating & AC companies get by with offering the same set
of routine solutions for every customer's situation. At McCullough,
we believe every situation presents unique challenges …
and we love to offer creative solutions. By thinking outside
the box, we find ways for our customers to save money, extend
the usefulness of their equipment, and improve their home's
energy efficiency.
We're Always Learning. We place
great emphasis on continuing education for all employees.
As a result, we have some of the best trained, most innovative
technicians in the business. We also believe in learning from
our customers, and survey them often to help us improve on
what we're doing.
We've Been Around. McCullough
has been central Texas' heating, AC and energy conservation
specialists since 1977 - longer than virtually any other area
company. And you can be confident we'll be here when you need
us in the future.
We're Here When You Need Us. Our
technicians are available Monday through Friday 8 am to 6
pm. Emergency repairs are available 24 hours a day. And we
never charge overtime or extra rates for holidays and weekends.
We Hire the Best. We believe in
hiring good people, and in keeping them ahead of the industry
with the best in ongoing training. Our team has decades of
experience; it is rare to encounter a problem we've not solved
somewhere else. All employees handling refrigerant are certified
in recovery and reclamation.
We are a drug-free, alcohol-free, crime-free employer and
carefully screen all applicants to ensure they meet our high
standards. In addition, we are fully insured and licensed.
We Support the Community. McCullough
is the only central Texas air conditioning & heating company
to offer annual scholarships to students pursuing heating,
air conditioning and refrigeration degrees at Austin Community
College.
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